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Website policies

Accessibility Statement

Version: 1.0 | Effective Date: October 4, 2026 | Last Updated: October 4, 2026

1. Our Commitment

Seeding Hope Home Healthcare Agency is committed to making this website usable by everyone, including older adults, people with disabilities, and the families who care for them. Many of our visitors are seniors or family members supporting a senior, so accessibility matters to our mission.

2. Our Goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our target standard.

3. What We've Done

We have prioritized readable font sizes and strong colour contrast; clear headings and consistent navigation; descriptive text alternatives on images; keyboard-friendly navigation with visible focus states; forms with clear labels; and a mobile-friendly responsive layout. Large, plain-spoken text and a simple structure were chosen deliberately for older visitors.

4. Known Limitations

We are still working through the site; some third-party tools we may add later, such as a live chat widget, would be outside our direct control and may not meet every guideline; and some downloadable documents such as PDFs or Word files may not be fully accessible yet.

5. Feedback and Assistance

If you have trouble using any part of this website, or need information in another format — including a phone call, large print, or a plain-text version — please contact us and we will help. Phone: (984) 231-1623. Email: seedinghopehha@gmail.com. We welcome feedback and aim to respond promptly.

6. Ongoing Work

We review the site as we add new content and features, and we will update this statement as we improve.

7. Formal Complaints

If you are not satisfied with our response, you may contact us again in writing at the email above and ask that your concern be escalated to the owner/administrator.

Last reviewed: October 4, 2026. This statement is reviewed at least once a year.